Refund Policy

Last updated 16 August 2026

This page explains the 60-Day Satisfaction Promise attached to HoneyFil purchases. Read it before ordering rather than after.

The 60-Day Satisfaction Promise

Your purchase includes a 60-Day Satisfaction Promise from the original purchase date. The window runs from when the order was placed, not from when it arrived, so allow for shipping time in your own assessment period.

US-based support handles the applicable refund process.

Starting a request

Contact support via the contact page with your order number and the email address used at checkout. Support will confirm the steps that apply to your order, including any return instructions.

Worth knowing before ordering

A satisfaction window and a sensible evaluation period aren't always the same length. A 60-day window can close before a 90-day assessment finishes, which is a genuine consideration when choosing between the 60, 90 and 180-day packages. We discuss this openly in our product assessment.

Shipping

Shipping costs, where charged, follow the terms shown at checkout. Review those alongside this policy.